Author Topic: Which is the best Spanish mobile phone company?  (Read 15192 times)

Susan Duende

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Which is the best Spanish mobile phone company?
« on: March 01, 2011, 02:43:29 AM »
I am going to be in Granada for sevral months and I would like to know which is the best mobile phone company in Spain.


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Re: Which is the best Spanish mobile phone company?
« Reply #1 on: March 01, 2011, 03:17:34 AM »
I have had extensive experience of Vodafone  and Movistar.

Both companies are very bad and I could bore you with long horror stories.

Movistar are not as bad as vodafone.
With movistar you can eventually speak to a reasonable human being after hours of being passed around who will rectify the situation and maybe give you half the money back that they have ripped you off.

I unfortunately had to be signed up to vodafone because they were the only company with 3G in my area.
After a whole series of attrocious rip offs and terrible customer service the final straw was that they started charging me 15 euros a month extra for windows mobile profesional which I never solicited and could never even use because I use Android. After several faxes and hours on the phone I finally decided to get rid of vodafone. Of course they will ignore my attempts to end the contract and still try to keep charging me  and in a couple of months the threatening letters and phone calls will begin again.  
Vodafone have gone to such low depths of service that only a masochist wishing to be abused and humiliated would ever use them.

I have used Yoigo for a couple of years to get internet on my HTC desire and have had no problem with them.

I would recommend that you go to a yoigo shop and get a pay as you go phone (pre-pago)

They currently have an offer of a simple phone with 5 euros of credit for 33 euros.
Their calling rates are good too.

« Last Edit: March 01, 2011, 03:26:56 AM by granadaexpert »