Author Topic: Problem with Alhambra tickets Wrong email  (Read 1325 times)

Ashley

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Problem with Alhambra tickets Wrong email
« on: January 17, 2017, 12:42:39 PM »
Hello
I have just bought two tickets to Alhambra March 3. I have a confirmation of amount paid but I have made a spelling error in my mail address so I have not received any confirmation message and I am unsure if my paymment confirmation is valid as a ticket.  Please advise what I should do  Thank you very much. Maj-Britt
« Last Edit: January 17, 2017, 01:19:18 PM by John »

Steven Wellington

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Re: Problem with Alhambra tickets Wrong email
« Reply #1 on: January 17, 2017, 12:47:45 PM »
Go to the ticketmaster site.

They identify you by the email address but also by the credit card.

Go back to ticketmaster and enter your credit card details and you will be able to see the details of your booking.

Customer service in English should be here.
http://ayuda.ticketmaster.es/en/

If yahoo is like gmail you can make an alias email to associate with your real email.
You could make an alias so that the email sent to the wrong email will get to you.


« Last Edit: January 17, 2017, 02:08:55 PM by John »

 

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